Remember Collective will always respect the privacy of our customers. We want to give the best customer service possible. The only information we collect is the information given when an order is placed. At no time will we sell or share that information given when an order is placed. At no time will we sell or share this information with any other company. The information obtained from from registration on-line is used to save you time in the future and/ or receive occasional e-mails.
You have up to 30 days from the shipment date to return merchandise. All items must be unused and in sellable condition. You may receive a refund, replacement or online store credit. If you have any questions or concerns please feel free to contact our customer service department at (888) 308-2484, Mon-Fri 9AM-5PM. You can also send us an email at [email protected]